Yes, you can receive your deliveries directly on site.
Each center Lockall is designed to facilitate the receipt and drop-off of parcels or goods, thanks to our secure spaces, our unloading areas and our accessible parking.
For more details depending on the chosen center, contact our team on site.
Yes. Your Your invoice is automatically sent to you by email each month. at the address associated with your customer account. You can also request a copy to our team on site if necessary.
Yes, it is possible if there is a real need.
L’access history to your space can be provided by our team on site, on request.
Each opening being recorded via the Lockall app, we can thus trace the entries if necessary.
Yes, you can cancel your contract at any time. All you need to do is respect the notice period indicated in your contract and ofinform our teams to plan your departure with ease.
Absolutely! We offer a full storage-with-transport service to simplify your project. You are free to choose the provider of your choice and simply rent a Lockall storage unit without the transport service.
Yes, it is possible to transfer your contract from one Lockall site to another.
Our flexible no-commitment contracts let you change centers if your needs evolve.
Simply contact our team to organize the transfer and choose the most suitable site.
For safety reasons, certain categories of items and products are not allowed in your center and your storage unit.
What it is forbidden to store in your storage unit:
*Non-exhaustive list — more details in our General Terms of Sale
A/An Fablab (short for « fabrication laboratory ») is a collaborative space where users can design, prototype and manufacture physical objects using digital tools and specialized machines.
These venues are centers of innovation and creativity. They can host professionals looking to develop prototypes or experiment with new ideas.
Box rental prices vary depending on box size, rental duration and insurance, but all our new customers benefit from our Lockall services.
To obtain precise information on our prices and included services, contact our team who will be happy to advise you on site or by telephone.
Preparing moving boxes should ideally begin as soon as planning the move is underway. It is essential to determine:
This is important to know the number and size of boxes needed. Start packing, making sure to protect your belongings properly. Items that are still useful should be packed last.
The process is simple: you choose your insurance directly when booking your storage unit by phone, e-mail or in branch — it's very straightforward!
Although Lockall offers enhanced security for your storage, it is mandatory to take out insurance for your stored belongings.
The price of insurance varies depending on the insured value of the items you wish to store in your box and on the size of the unit selected.
L’assurance Lockall is available from 15€ for an box S. Our teams are at your disposal to advise you on the best solution.
No, insurance is not included in the unit price. However, she is taken out at the same time as your contract and appears directly on the same invoice as your unit rental. Its amount depends on the value of the stored items and not on the size of the unit: a 1 m² unit can hold valuable items, sometimes more valuable than in a larger unit.
L’insurance offered is AXA insurance, mandatory and directly linked to your Lockall contract. No external insurance solution is accepted.
In the event of a claim, you must report the incident to our Lockall teams.
We support you in building your case file and guide you through the necessary steps with theAXA insurer, depending on your contract and the coverage you have taken out.
All our carriers are professionals insured for the transport of goods. You must take out insurance when you confirm the rental of your storage unit with transport.
Fablabs can be used by up to 8 people.
For private workshops, please inquire at the reception.
Very noisy activities are prohibited at Lockall (for more details, please inquire at the reception).
Yes, Lockall offers solutions tailored to students and seasonal needs. Whether for storing your belongings during the holidays, a/an internship abroad or a/an seasonal activity, you benefit from secure storage units, of flexible contracts and a/an 7-day access. Our teams help you choose the ideal size and the most suitable duration.
Our storage unit prices vary depending on size and chosen center.
We do not communicate prices online so we can offer you a tailored solution.
To assess your needs and obtain a personalized quote, you can:
Access to your Lockall box is directly via our mobile application thanks to your personal account.
No need to chains, therefore no risk of lost or forgotten key.
Our systems guarantee access simple, secure and fast, only for you and the people you authorize.
The safety of your belongings is our priority.
Our center is equipped with 24/7 video surveillance and an alarm system
Access to the Lockall center and to your storage unit is via an ultra-secure encrypted digital key, certified ISO/IEC 27001:2013 — the same technology adopted by banks.
When you book a storage unit you must take out mandatory insurance to cover your stored belongings.
Lockall offers several tailored insurance solutions to choose from according to the value of your stored items. The selected insurance tier appears on your monthly invoices and is automatically cancelled together with your storage unit.
Start by making a quick list of the items you wish to store: furniture, appliances, bulky items (non-dismantlable or non-packable in boxes), estimated number of boxes…
The size of the unit will depend on the volume to store, but to optimize space, we recommend:stack your boxes stably and store your furniture vertically.
Note : if you plan to handle your belongings regularly inside the unit, it is preferable to opt for a slightly larger space for easy circulation.
| Type of property / housing | Recommended unit size |
|---|---|
| Small items and boxes | 0.5 m² to 1.5 m² |
| Studio or 2-room apartment | 2 m² to 4 m² |
| 3-room apartment | 5 m² to 6.5 m² |
| 4-room apartment | 8 m² to 12.5 m² |
| 5-room apartment or larger | 15 m² and more |
In general, we estimate a 1:10 ratio between the size of your home and that of your unit. For example: the contents of a 50 m² apartment can fit in a 5 m² unit. Use our online calculator to refine your estimate, and contact our team : an advisor will help you find the most suitable solution to your needs.
The concept is based on renting storage spaces in dedicated centers. These spaces are designed to accommodate a wide variety of items: furniture, archives, sports equipment, merchandise, etc.
It's an ideal space to store goods that are less used on a daily basis, during a move or renovation work. The facilities are ventilated to prevent moisture and damage. Each customer has an individual space to ensure the safety and confidentiality of their belongings.
At Lockall, access to your storage is via a mobile application, offering convenience and security. Explore our facilities and discover what self-storage looks like with our virtual tour.
To book a unit at LOCKALL, you can request an online quote, call us directlyor visit on site.
Here are the different possible steps:
Prefer to visit before committing?
Make an appointment at one of our centers to discover the premises, ask your questions, and choose your storage space with peace of mind.
Contact our team to notify us of your intention to cancel your contract up to 14 days before its expiry date. You must empty and clean your storage unit before leaving. Your account must also be paid in full. Otherwise, your cancellation request will not be processed and your contract will continue.
A move-out inspection will be carried out to validate your cancellation.
The price of self-storage is determined by several criteria:
Real-estate cost differences between cities are significant and influence self-storage prices.
Yes. A Lockall team is on site during reception hours to help you in case of technical issue.
Outside these hours, you can contact our customer service by phone in case of a real emergency (locked at a center at night or on weekends).
L’application Lockall lets you manage your space with ease.
With your personal account, you can:
Everything is done securely And 100% digital.
Yes, it is possible to obtain an invoice in the name of your company.
All you need to do is provide your Kbis extract and to pass it on to our team during your booking.
No, managing your booking and invoices is not available online.
For any questions regarding your CONTRACT or you payments, all you need to do is contact our team directly by phone, email or by visiting the reception desk of your Lockall center.
Yes, you can pay with a foreign bank card.
Lockall accepts payments by debit card And credit card (Mastercard And Visa).
For the companiesPayment is also possible by bank transfer.
If your storage unit is not free and clean by the cancellation date, your contract will be automatically renewed.
Lockall accepts payments by debit and credit card (Mastercard and Visa), and by bank transfer or bank account details for businesses.
Our meeting rooms measure up to 38.5m² m2 and can accommodate several people depending on size.
External visitors are authorized under the responsibility of the customer, and must always be accompanied by the contract holder and must register in the register at reception.
Renting a flexible workspace offers:
Our work and storage spaces are fully equipped to meet your professional needs :
No. However, we provide you with a kitchen equipped with microwaves, coffee machines, and dining tables.
You can park safely in our car park, free for our customers, during opening hours. The parking spaces in front of the sliding doors are only reserved for loading/unloading the storage space.
Non, for security reasons, no third party is authorized to collect a parcel on your behalf. Only the person concerned by the order can pick up the parcel, and must present a valid ID at the time of collection.
Please refer to the list of products prohibited for storage at Lockall.
Make your logistics easier by having your goods delivered directly to Lockall.* (buffer storage – monitored by cameras, etc.)
We can take care of receiving your parcels. You have 48 hours to come and pick them up. After this period, a charge applies.
Our team can handle the reception but not the unpacking of your goods.
The transport of very heavy items such as grand pianos or goods weighing more than 80 kg is not offered by our partner. This requires the handling of a specialized company.
Yes, our partner can transport artworks and valuable items.
No, you can pay for your unit rental and the transport service by bank card, or by transfer for professionals.
No, you have the flexibility to choose the service most suited to your needs.
The storage with transport service is currently offered in Île-de-France.
However, if you live outside this area, we study requests on a case-by-case basis. Feel free to contact our experts to see what solution can be put in place for your situation.
When moving, finding a safe and convenient place to store your boxes is essential. Garages, basements, attics or temporary spaces may seem like options, but they often present major drawbacks in terms of security and protection from outside elements.
At Lockall, our units offer a secure and convenient solution for your storage needs during a move. With our secure facilities and 24/7 surveillance, your belongings are in good hands. Our additional services, such as our unloading areas for bulky boxes, add value to your moving experience.
We do not offer a van rental service. However, Lockall works with moving partners who can handle the transfer of your belongings, from your home or business premises to Lockall centers.
Yes, Lockall works with moving partners. Their services adapt to your needs: type of goods to transport, level of fragility, volume or distance of the trip.
Our sales team is here to assist you and provide information according to your needs from Monday to Friday from 8am to 8pm, and on Saturday from 9am to 6pm.
